CRM → SRM → commercial → order, on one ticket.
No parallel spreadsheets. Every RFQ carries items, supplier quotes, customer quotation and activity. Roles only see the prices they are allowed to see.
CRM capture
Inquiry, plant, items and due date. Status is the source of truth.
SRM sourcing
Assign SRM, record supplier quotes, compare landed cost.
Commercial
Draft the customer quotation, set margin, submit for approval.
Send & follow
Send to the customer. CRM chases. Overdue follow-ups sit on the desk.
Won → order
Accepted quotation becomes a sales order. Procurement through invoice.